Each domain name administrator has a dispute resolution procedure. For example, Nominet UK has a dispute resolution procedure for domain names ending .co.uk (and various other .uk endings).
Each administrator's procedure will be slightly different, but they follow a similar pattern. Broadly, to make a claim you need to show that you have a right to the domain name (see question 13), and that whoever has registered the name is using it 'abusively' or in bad faith.
Costs and timescales vary. The Nominet UK dispute resolution procedure includes an initial free mediation service. Applying for a binding decision costs £750 (plus VAT), plus any legal fees you incur, and takes between 6 and 14 weeks. Appealing against a decision costs a further £3,000 (plus VAT).
You can find out more from the relevant administrator:
- Nominet UK is the administrator for most .uk domain names.
- For names using other country codes, check with the appropriate administrator. See www.iana.org.
- For generic names such as .com and .org, visit www.icann.org.
Before starting a dispute resolution procedure, you should take advice on whether this is the best course of action and how best to proceed.
