When selling to individual consumers over the Internet you must provide full details of the offer before they purchase, and written confirmation (which can be sent by email) of the details before or with delivery (or during the supply of any service). Broadly speaking, the required information includes your details, a description of the goods (or services), delivery and payment arrangements, and information about the right to cancel.
Although these consumer orientated regulations do not cover sales to other businesses, the E-Commerce Regulations 2002 govern business to business sales. These regulations require you to provide the same information, but do not include an automatic right for business customers to cancel any contracts.
