We are looking for a full-time Telephone Collections Negotiator to join our Debt Recovery Team. 

Our Debt Recovery team has significant experience in recovering debts on behalf of banks, financial and insurance institutions, corporates, retailers, SMEs and individual traders.  

The Role

The role will involve providing a first class collection service; maximising recovery on overdue balances for a variety of clients. Candidates will preferably have proven experience of collections, telesales or customer services but this is not essential as we provide comprehensive training.

You will be a confident and assertive communicator on the telephone and be able to successfully negotiate financial payment plans. You will be able to deliver a straight-forward collection service and demonstrate the ability to work both autonomously and as a team player. You should have excellent IT skills to be able to use our debt management system. You will be given training, guidance and support to develop your role within our Collections team.  

You will be expected to work on a rota basis, working shifts to provide cover between 9am to 6pm; Monday to Friday. Applicants will be required to complete a credit and DBS check at interview stage. 


We offer a competitive salary and excellent benefits package; including 22 days annual leave (in addition to bank holidays), a bonus scheme, pension, training and development, healthcare scheme, subsidised gym membership, on-site restaurant, an active social committee and free on-site car parking.  

Wright Hassall values the differences and advantages that a diverse workforce brings to the firm, and is committed to ensuring that all applicants are valued as individuals and treated with respect and fairness.

To apply, please complete the job enquiry form below.

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