September 2013 Archive

‘Super managers’ for failing hospitals

Having announced that 11 hospitals were to be placed in special measures following the Keogh Review in the summer, the Health Secretary has outlined some practical measures intended to help them (including the George Eliot Hospital in Nuneaton) improve. The intention is to pair each failing hospital with a top-performing one, enabling the former to benefit from the latter’s experience.

Hospitals urged to become more patient-centric

Jeremy Hunt wrote in the Daily Telegraph recently that he wanted to see “a better way for vulnerable elderly people to journey through the NHS”. This sentiment has been echoed by a recent report published by the Royal College of Physicians, under the aegis of the Future Hospital Commission, calling for a radical transformation in the way healthcare services are delivered generally to the population at large and, more specifically, to elderly patients.

Is the NHS a victim of compensation culture?

A recent report by the Health and Social Care Information Service notes that there were 162,000 written complaints against NHS organisations in 2012. Given that reporting complaints became mandatory in 2011, it is fair to assume the accuracy of these figures but is it fair to assume that the NHS is failing to learn the lessons of a string of recent scandals? And is the rising number of complaints fuelling the increase in the number of medical negligence claims?
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