Debt recovery

How to avoid bad debts - be organised

Find out everything you can about your customer – this information will be invaluable if they find themselves in financial difficulty. Obtain all available contact details. Armed with the right contact information you have a better chance to discover early on if your customer is experiencing financial difficulty.

How to avoid bad debts - know your customer

Although there are circumstances when you will be unable to recover a debt there are ways to strengthen your position as creditor. The best time to start is at the beginning of a new trading relationship. Find out everything you can about your customer – this information will be invaluable if they find themselves in financial difficulty.

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