Poor communication is a leading cause of patient complaints - but research shows many could be avoided with clear explanations and empathy. So why is this still a problem? This blog explores NHS findings, common complaint themes, and what hospitals are doing to improve.
The UK’s shift to digital immigration status with eVisas and the introduction of ETAs for visitors has not been without challenges. From system glitches delaying the eVisa rollout to the strict enforcement of ETAs for travellers, these changes are impacting businesses and individuals alike. With the Government responding to criticism and adjusting deadlines, staying informed is crucial. Read our latest update to navigate the evolving immigration landscape.
AI is transforming workplaces with benefits like task automation and enhanced research. However, concerns about misuse, bias, and cybersecurity risks are prompting businesses to limit access. This article explores the advantages, challenges, and the need for clear policies to ensure responsible AI use in the workplace.
The ICO is tightening regulations on cookies and the "consent or pay" model, requiring businesses to ensure fair, transparent user choices. With enforcement ramping up, companies must align with UK GDPR and PECR rules to avoid compliance risks. Learn what this means for your business and how to stay ahead.
Legal judgments are often complex and filled with archaic language, making them difficult for non-lawyers to understand. In a 2015 article, the idea of adding a plain English summary to court judgments was proposed to bridge this gap. Today, with the rise of AI, this concept is more achievable than ever. AI could generate layman-friendly summaries, which judges could then review and approve - enhancing accessibility and public understanding of the law.
Pre-sale due diligence helps business owners identify and resolve issues before selling, ensuring a smoother transaction and boosting buyer confidence. Key areas include legal, financial, and operational risks, making the business more attractive and sale-ready.
Adverse possession allows an individual to gain legal ownership of a property by occupying it, without the original owner’s permission, for an extended period. The Land Registration Act 2002 gave landowners a little more control over their properties than they had previously but, as adverse possession is a complex area of property law, advice should be sought from a lawyer with appropriate experience.
The UK's digital marketing landscape is undergoing significant changes in 2025, with new legislation impacting how businesses collect, process, and use personal data. Key developments include the introduction of the Data (Use and Access) Bill (DUA Bill) and amendments to the Privacy and Electronic Communications Regulations (PECR). These changes aim to balance innovation with privacy, but they also introduce new compliance requirements for online businesses.
The number of people entering into equity release schemes has been on the rise in recent years as a result of their apparent ability to help with a multitude of financial issues.
At 11pm today, the UK leaves the EU. Concern about immigration was a key driver of the leave vote. There has been plenty of media noise and many announcements from Government about how Brexit will enable the UK to “take back control of our borders” There will be changes ahead.