Our professional negligence solicitors are experts in their field. If you need any advice on making a claim please call us on 01926 886688.
The definition of professional negligence is “a subset of the general rules on negligence to cover the situation in which the defendant has represented him or herself as having more than average skills and abilities".
In basic terms professional negligence is where a professional person (this could be a financial adviser, valuer, surveyor, accountant or solicitor) fails to perform to the standards required of them, resulting in their client suffering damage or loss. A professional person has a duty of care to their client to perform their job to a reasonable standard and with reasonable care.
Negligence occurs if the professional has not provided a reasonable level of skill and care and the level of service or standard of work that you could reasonably expect from a professional working in those circumstances.
Established claimant-focused practice handling complex, high-value lender claims for both commercial clients and private individuals. Particularly skilled in relation to negligence claims against solicitors, valuers and financial advisers. "They're very tenacious for their clients and very good at seeing a tactical way through." "The focus on the client's needs is extraordinary. I've been nothing but impressed"
In recent years the number of claims against accountants, surveyors, financial advisors and solicitors has increased dramatically.
This increase in claims is due to many factors. We now rely more on the opinion of professionals, some of this work can be extremely complex and individuals and businesses are now more aware of their legal rights and exercise them accordingly.
Our expert team of over 20 solicitors has more than 30 years’ experience of advising businesses and individuals on professional negligence claims.
We understand how to achieve the best outcome in what can be difficult and sensitive situations and how to apply the pre-action protocol effectively.
When you think that you have a claim, you want to find solicitors dealing with professional negligence on a day to day basis who can advise on appropriate routes to resolve the dispute, ideally on a no win no fee basis. Our solicitors advise on professional negligence law on a regular basis, usually on a no win no fee basis; our team understand the pre-action protocol and how to apply it to negligence cases.
Professional Negligence Pre-Action Protocol
In July 2001 the Pre-Action Protocol came into force, it should be used in all professional negligence cases where there is no other specific protocol that applies. The Pre-Action Protocol encourages all parties to consider using alternative methods of disputes resolution by sharing information at an early stage rather than going through full court proceedings. The protocol sets out standards which need to be followed before court proceedings are started. Please read our brief guide for further details.
Funding your claim
All of our funding options apply to professional negligence claims, including no-win, no-fee type arrangements where you only pay our costs if we win (and your opponent should then already have paid the lion’s share). We can offer conditional fees and discounted fees to offer flexibility on funding your claim. Hand in hand with advice on funding comes advice on minimising the risks by after the event insurance; we have significant experience in obtaining appropriate cover. Please see our "Guide to funding a litigation claim" for more information
Our recent cases
- Matter: Recovered significant damages against a valuer for negligent undervaluation of a property in a matrimonial proceedings.
- Matter: Significant settlement from a firm of solicitors for negligent drafting of an overage agreement when development property was purchased.
- Matter: Successful settlement of a claim against financial advisers for negligent advice to invest in unregulated collective investment scheme.
- Matter: Mediated between four parties to resolve a claim successfully in our client's favour where a solicitor had negligently failed to advise that the property being purchased had no planning permission.
- Matter: The firm of solicitors failed to make sufficient enquiries about a restrictive covenant. The restrictive covenant limited the marketability of the property which ultimately meant that it was not sufficient security for our client. The case was settled in our client’s favour without the need for proceedings to be issued.
- Matters: Recovered well over six figures for a couple whose solicitors missed the limitation deadline to claim losses from the house builder who sold them a house with defective foundations.
Wright Hassall LLP acts for corporates and individuals, in relation to lender recoveries and negligent tax and investment advice. Sarah Perry and Susan Hopcraft are recommended.
The claims process
The essential elements to prove are:
- That the professional owed you a duty of care, which might arise because there is a contract between you and them, or because there was a particular relationship that gave rise to the need for them to be careful in their work.
- That duty must have been breached by poor advice or work. The test is whether they did a poor job by comparing what a reasonably competent professional in their position would have done.
- And the breach must have caused loss, whether to a physical asset or pure financial loss.
- If those elements can be shown – and often the question of whether the work fell below the normal standard is one that can only be answered by an expert in that area - then a claim can be made.
The first step is the pre-action protocol. A claim must be set out in a Letter of Claim, and the defendant has three months in which to provide a reasoned reply. The parties are then expected to consider whether the claim can be resolved out of court. If that is not possible then a Claim Form can be issued at court. Once the parties have set out their cases in writing, the court will set up a timetable to resolve the dispute, dealing with a full exchange of relevant documents, an exchange of written recollections of the witnesses and opinions of experts and then a date for trial. Typically the whole process from the first letter of claim to a trial can take up to two years. At any stage mediation can be considered and for lower value claims (up to £150,000) possibly the Financial Ombudsman Service can be used to provide an independent assessment of the claim and award compensation instead of making a claim at court.
You must be in time to make a claim, this is known as the 'professional negligence limitation period'. There are different time limits for different types of claim, but on the whole there is a time limit of six years to bring a claim from the date the negligence occurred. However, if the negligence does not come to light until a later date there are circumstances where this can be extended.
If a claim is successful then the negligent professional (who should usually have professional indemnity insurance) will be ordered to pay compensation. The aim is to put the claimant in the position they would have been in had the negligence not occurred. Sometimes if the professional believes the loss was also caused by or added to by the actions of the person claiming against them, then they can defend themselves by alleging ‘contributory negligence’. That can result in the amount of compensation being reduced to reflect the relative blame of each party.
If the advice you were given by a professional has caused you a loss, you may have a claim. It is important for these types of claims to prove that there has been a loss and that the professional breached their duty of care to you when carrying out your instructions.
The value of your claim can vary greatly depending on the personal details and circumstances. Our solicitors will work with you to determine your individual loss and whether you have a case for professional negligence.
Again, this depends on the individual claim. The majority of people tend to search for "professional negligence solicitors no win no fee" but this may not be the best option for your claim. Once we have done our initial assessment we will be able to advise you on your funding options. It may be that we can take the case on a Conditional Fee Agreement (CFA), more commonly known as a professional negligence no win, no fee agreement.
You may also have legal expenses covered by your home insurance policy, often referred to as Family Legal Protection. We will discuss all your funding options with you after our assessment of your claim.
Mistakes made by professionals
- Giving advice to clients that causes them a loss
- Issuing claims after limitation has made the claim time barred
- Not following client instructions correctly
- Failing to sell or buy property properly or drafting a lease badly
- Under settling compensation claims, this is especially true in personal injury and medical negligence cases.
- Causing claims to be struck out by the courts
- Making errors in will drafting or failing to administer an estate in accordance with the deceased wishes.
- Giving advice to clients that causes them a loss
- Failed to value company assets correctly
- Missed an important deadline causing a financial loss
- Provided incorrect tax advice
- Bad advice relating to Employee Benefit Trusts and pensions.
- Giving advice to clients that causes them a loss
- Undervalued or overvalued a property causing a financial loss
- Missed defects or didn’t advise correctly on the extent of defects
- Recommended the incorrect type of survey for property.
- Failure to advise properly in relation to Advance Payment Notices
- Advising to invest in unsuitable pensions and SIPPS
- Negligent advice relating to unsuitable high-risk investment products and UCIS.
Our solicitors advise on claims against:
- financial advisers
- surveyors/ valuers
- veterinary surgeons
- other professionals such as insurance brokers, barristers and architects
Please contact one of our team to discuss our services and expertise.